Contact Support
Contact Support
We are pleased to offer you three ways to contact us for support :
- Open a support case (only applicable for Nightingale On Demand, PWS and Entity)
- Email us for Ridgemark, PWS, Entity and Northern Health support
- For Nightingale On Demand and Transcription Services support please click here to send an email
- Call us toll free at 800. 525.1101 for Ridgemark, PWS, Entity and Northern Health support or at 888.207.4422 for Nightingale On Demand Support
Please visit our resource center for helpful information on different troubleshooting techniques, answers to frequently asked questions and getting started processes. [Learn More]
Service Desk Hours
| Pacific | Mountain | Central | Eastern | |
| Nightingale On Demand | ||||
| Monday - Friday | 5 am - 5 pm | 6 am - 6 pm | 7 am - 7 pm | 8 am - 8 pm |
| Ridgemark. PWS.Entity | ||||
| Monday - Friday | 4:30 am - 5 pm | 5:30 am - 6 pm | 6:30 am - 7 pm | 7:30 am - 8 pm |
| NorthernHealth | ||||
| Monday - Friday | 5 am - 2 pm | 6 am - 3 pm | 7 am - 4 pm | 8 am - 5 pm |
