Prioritized Worklists, Not Call Backlogs
Start with a ranked list of patients who need your attention now. Routine check-ins and reminders are handled before your shift begins.
Florence automates repetitive outreach, follow-up coordination, and documentation so your team can focus on patients who need clinical judgment, empathy, and intervention.
60% → 90%
Top-of-License Time
24/7
Routine Outreach Coverage
47
Automated Workflows
100%
Auditable Actions
Florence automates the logistics. Nurses keep the judgment.
Start with a ranked list of patients who need your attention now. Routine check-ins and reminders are handled before your shift begins.
Interactions are captured in structured summaries, with notes prepared for EHR write-back and nurse review.
When escalation is needed, Florence routes the patient with context, risk signals, and suggested next actions.
Florence Automates
Nurses Own
A Day in the Life
7:45 AM
Your dashboard opens with a short list of high-need patients already prioritized from overnight outreach.
9:30 AM
A HANDOFF is triggered for a risk signal. You receive transcript highlights and call prepared, not cold.
11:00 AM
You spend the morning on interventions and care decisions instead of retries, voicemails, and manual chart cleanup.
Three Failure Modes Draining Care Teams
High attempt volume and voicemail loops consume nurse hours before clinical work even begins.
Florence response: Florence handles first-touch outreach, triage, and callback orchestration before routing nurse-needed cases.
Specialist referrals disappear into fragmented systems and closed loops are hard to verify.
Florence response: Florence tracks referral status, retrieves updates, and flags unresolved loops until closure.
Lower-acuity patients can get deprioritized when teams are overloaded, creating care gaps.
Florence response: Florence extends consistent panel outreach so follow-up quality does not depend on staffing spikes.
90-Day Launch Path